FAQs
About Muchachas The Label
Where are Muchachas The Label pieces made?
All our pieces are proudly handmade in Egypt using carefully sourced fabrics and crafted in limited quantities.
What makes Muchachas The Label different?
We create playful yet elegant designs, made in small batches with a focus on detail, creativity, and authenticity.
Do you restock items that sell out?
Most of our pieces are limited edition — once they sell out, they won’t return to keep each collection unique.
Products & Care
How should I wash my Muchachas pieces?
We recommend gentle hand washing or dry cleaning to preserve the fabric and color.
Can I customize a piece?
Yes, if we still have the fabric available, you can request minor customizations. Please Contact us before placing your order.
What if my size feels a bit big or I want to adjust the fit?
A: We offer alteration support if needed. Please Contact us within 24 hours of receiving your item for assistance.
Orders & Shipping
Do you ship outside Egypt?
Currently, we ship only within Egypt. Shipping fees and estimated delivery time appear at checkout. Learn more.
How long does delivery take?
Delivery usually takes 5–7 business days, depending on your location. Learn more.
How will I know when my order is shipped?
You’ll receive a confirmation message once your order is on its way, and the courier will contact you before delivery.
Returns & Exchanges
Can I exchange or return an item after I receive it?
Since our pieces are limited edition, please try on your item while the courier is present. Once they leave, we can’t process exchanges or returns. Learn more.
What if I received a damaged or incorrect item?
Please inspect your order upon delivery and Contact us immediately if there’s any issue so we can make it right.